Frequently Asked Questions
Everything you need to know about shopping at SpecialKids.
How do I know which size to choose for my child?
Each product page features a detailed size guide based on height and weight measurements. We recommend measuring your child before ordering to ensure the perfect fit, as sizes can vary between different styles.
What is your return policy for kids' clothing?
We offer a 30-day return window for all unworn items with original tags still attached. We understand that kids grow fast, so if a fit isn't right, you can easily exchange it for a different size.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are the materials used safe for sensitive skin?
Absolutely. At SpecialKids, we prioritize high-quality, hypoallergenic fabrics like organic cotton and bamboo. Our garments are tested to be free from harsh chemicals and irritating dyes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and the weight of the package.
How should I care for SpecialKids garments?
To maintain the quality and softness of our clothes, we recommend machine washing on a cold, gentle cycle and tumble drying on low heat. Always check the specific care label inside each garment for best results.